ByteDance Tests Ride-Hailing Feature in Doubao App

Photo: TechNode
Quick answer
ByteDance has launched beta testing for a ride-hailing function within its AI assistant Doubao. The service operates in Beijing and Hangzhou, integrates with Caocao Mobility, and allows users to book rides via the chat…
ByteDance continues to expand the ecosystem of its AI assistant Doubao by adding a ride-hailing feature. During beta testing, users in Beijing and Hangzhou can now summon taxis directly through the app without switching to third-party services.
The integration operates via the chat interface: the system analyzes text requests, identifies route points, and matches suitable vehicles. Technical support is provided by Caocao Mobility, which already collaborates with other major players in the market.
Currently, the feature is available to a limited user base but has already generated buzz on Chinese social media. If testing proves successful, ByteDance may scale the service to other regions, intensifying competition in the mobility market.
Previously, Doubao integrated with e-commerce and group-buying services, demonstrating its ambition to become a universal assistant for everyday tasks.
Common questions
- Which company provides the taxi service for Doubao?
- ByteDance’s partner for this project is Caocao Mobility, which handles vehicle matching and dispatch.
- Where is the Doubao taxi-booking feature being tested?
- Beta testing is available to a limited number of users in Beijing and Hangzhou. The service has not yet expanded beyond these cities.
- How does taxi booking work in Doubao?
- Users enter a trip request in the app’s chat interface. The system automatically identifies departure and destination addresses and then matches an available vehicle.
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