FCC Proposes Scoring System for Telecom Operators in Spam Call Fight

The U.S. Federal Communications Commission (FCC) has announced the development of a public scoring system for telecom operators, designed to reflect their effectiveness in blocking unwanted calls and handling customer complaints. The new tool, called the "carrier scorecards," will be part of a government strategy to combat phone fraud and spam.

Under the system, key metrics will be published, including the percentage of blocked suspicious calls, trends in user support inquiries, and compliance with mandatory subscriber protection requirements. This will enable consumers to make informed decisions when selecting a service provider based on objective data.

According to FCC representatives, the system's implementation marks a significant step toward increasing transparency in the telecommunications market. The regulator emphasized that operators with low spam-fighting efficiency will face heightened scrutiny and potential additional audits.

The scoring system is expected to launch within the coming months, with data updates provided on a regular basis. The FCC is also considering expanding the rating's functionality to include additional parameters, such as response speed to complaints and the performance of anti-spam systems.