Framework Fixes BIOS Issue That Bricked Laptops
Photo: The Verge
Quick answer
Framework resolves a critical BIOS update flaw in the Laptop 13 7040 series that led to device bricking.
Framework has confirmed a BIOS update issue affecting the Framework Laptop 13 7040 series, which in some cases rendered devices completely inoperable. According to the manufacturer, the glitch impacts a small percentage of users, but the company has already begun investigating the incident's root causes.
To address the problem, Framework is offering motherboard replacements both under warranty and for devices whose warranty has expired. Exceptions will apply if the issue resulted from installing an official BIOS update.
Simultaneously, the company is rolling out a new 'Crisis Recovery Mode' feature that will restore system functionality after failed updates. This feature is currently available in Framework desktop BIOS and will soon be added to laptops in the Laptop 12, 13, and 16 series.
Common questions
- Which Framework laptop models were affected by the BIOS issue?
- The problem impacted the Framework Laptop 13 7040 series. The company also plans to add recovery functionality for Laptop 12, 13, and 16 models.
- What should I do if my Framework laptop fails to boot after a BIOS update?
- Framework offers motherboard replacements under warranty or out-of-warranty if the issue resulted from an official BIOS update. A recovery mode will also be available soon.
- When will the BIOS recovery feature be available for Framework laptops?
- The 'Crisis Recovery Mode' is already implemented in Framework desktop BIOS and will be added to laptops in upcoming updates.
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