Japanese Energy Firm Loses Data Storage Device with 10.9 Million Customers' Data
Photo: BleepingComputer
Quick answer
Kyushu Electric Power, a major Japanese energy company, lost a physical storage device containing personal data of 10.9 million customers.
Japan's Kyushu Electric Power has reported the loss of a physical storage device containing personal data of 10.9 million customers. The incident occurred due to a breach of physical security protocols, though the company did not specify the type of storage device or the circumstances of its loss.
In an official statement, Kyushu Electric Power representatives emphasized that there is currently no evidence of unauthorized access to the lost data by third parties. Nevertheless, the loss has raised concerns among customers and regulatory bodies, which have already requested additional clarifications.
Cybersecurity experts highlight that such incidents underscore the importance of both digital and physical data protection. Particular emphasis is placed on the necessity of encrypting data on storage devices and strictly controlling their movement. The company has already initiated an internal investigation to determine the root causes of the incident.
Common questions
- What data was lost in the Kyushu Electric Power incident?
- The lost storage device contained customer personal data, including names, addresses, and possibly contact details. The exact scope of the information is undisclosed.
- How did Kyushu Electric Power respond to the loss?
- Kyushu Electric Power acknowledged the incident, confirmed no unauthorized use of the data, and launched an internal investigation. Regulators have requested further details.
- What security measures are typically used to protect physical data storage devices?
- Companies usually employ data encryption, strict access controls, inventory tracking, and audit trails for physical storage devices. In this case, these measures proved insufficient.
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