Mercari Launches Certified Pre-Owned Smartphone Platform
Photo: ITmedia
Quick answer
Mercari launched m department to sell certified pre-owned smartphones with quality guarantees, reducing buyer risks in the secondary market.
Japanese e-commerce company Mercari, operator of a popular resale platform, has launched a new project, m department—a specialized marketplace for selling certified pre-owned devices. The service targets the primary issue of the electronics secondary market: buyer distrust in the quality and authenticity of used smartphones.
Unlike standard listings on Mercari, where items are sold
Common questions
- What is Mercari's m department?
- It's a new marketplace for selling pre-owned devices with quality guarantees and partner-verified checks. The platform eliminates buyer concerns about authenticity and functionality.
- What are the benefits of m department?
- Buyers receive verified devices with wiped data, extended warranties, and partner support, reducing risks when purchasing used smartphones.
- Why did Mercari create this service?
- The company aims to expand the secondary market by addressing the key barrier—distrust in quality and authenticity of used goods, especially amid rising demand due to inflation.
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