Scammers Swapped RTX 5070 for Trash: Victim Loses $700 on Amazon

Photo: Tom's Hardware
Quick answer
Fraudsters on Amazon replaced an RTX 5070 GPU with electronic waste by exploiting return system loopholes.
An Amazon user became the victim of a return fraud scheme, receiving a box of useless electronic junk instead of an Nvidia RTX 5070 GPU. The package, which appeared to be the original MSI Ventus 2X box, contained a broken circuit board from an old Kenwood AV receiver, a DVD drive, and a mousepad. The shipment’s weight matched that of the actual graphics card, allowing the scammers to bypass Amazon’s basic checks.
The victim reported that the item was purchased from the official MSI store on Amazon and shipped directly by the platform. This suggests that the fraudster had previously bought the GPU, replaced its contents with junk, and returned it under the guise of 'personal preference.' Since the box showed no visible damage and weighed the same as the original, Amazon relisted it for sale without conducting a thorough inspection.
Such incidents are possible due to vulnerabilities in Amazon’s return system, where the platform does not always verify the contents of returned items. Amazon previously used a commingling practice, combining inventory from different sellers, which further complicated fraud detection. While the company abandoned this system in 2023, issues with fake returns persist.
The victim can reclaim their money through the standard return process, but the incident undermines trust in the platform’s purchase security. Experts advise customers to exercise extra caution when ordering high-value equipment, even if sold directly by Amazon or official brand stores.
Common questions
- How do scammers replace items on Amazon?
- Fraudsters purchase an item, replace its contents with junk of similar weight, and return it under the pretext of 'personal preference.' Amazon often fails to verify the contents, reselling the item without thorough inspection.
- Why doesn’t Amazon detect fake returns?
- The platform relies on automated checks for weight and packaging appearance. If the weight matches, the item is deemed intact and resold without detailed content verification.
- How can I protect myself from such scams?
- Purchase only from trusted sellers, avoid suspiciously low prices, and inspect packages in the presence of the delivery courier. Report any discrepancies immediately to initiate a return.
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