NTT Docomo Removes Several Smartphones from Trade-In Program
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Quick answer
NTT Docomo will exclude several smartphones, including the iPhone 15 Pro Max (512GB) and AQUOS sense9, from its trade-in program starting July 17.
Japanese telecom operator NTT Docomo has updated the terms of its smartphone trade-in program. Starting July 17, several popular models, including the iPhone 15 Pro Max with 512GB of storage and the AQUOS sense9, will be removed from the list of devices eligible for the 'Always Exchange with Additional Payment' program.
Changes will also affect the premium version of the program—'Always Exchange with Additional Payment+.' Some iPhone models that previously participated in this program will also lose support. The operator did not specify which devices would be restricted, but experts suggest that high-end models with higher costs are likely affected.
The trade-in program allows customers to reduce the cost of upgrading smartphones by receiving partial compensation for their old devices when purchasing new ones. The exclusion of certain models may be due to logistical, financial reasons, or updates to the operator’s device lineup. Customers planning to use the program are advised to check the list of supported devices on the NTT Docomo website.
Common questions
- Which devices are being removed from NTT Docomo’s trade-in program?
- Starting July 17, the iPhone 15 Pro Max (512GB) and AQUOS sense9 will be excluded, and some iPhone models will lose access to the premium version of the program.
- Why is NTT Docomo changing the trade-in program conditions?
- The operator has not disclosed the reasons, but such changes are often linked to cost optimization, logistics, or updates to the device lineup.
- How will these changes affect customers?
- Customers planning to exchange devices for new models must choose from the remaining supported smartphones or pay the full price.
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