What is Console and what does the startup do?

Console is an AI-driven startup that develops agents to automate routine IT support tasks, such as password resets, application access provisioning, and troubleshooting common issues.

Why did Palo Alto Networks acquire Console?

Palo Alto Networks aims to integrate Console’s AI agents into its Cortex platform to enhance cybersecurity automation, including threat analysis and neutralization using AI.

How much did Palo Alto Networks pay for Console?

The acquisition of Console is valued at $500 million, including cash and stock. Prior to the acquisition, Console had raised $29 million from investors like Thrive Capital and DST Global.

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Security

Palo Alto Networks Acquires Console for $500M to Enhance Cortex Capabilities

September 2, 2026

Photo: TechCrunch

Quick answer

Palo Alto Networks acquired Console for $500 million to integrate its AI agents into the Cortex platform, enhancing enterprise security automation capabilities.

Cybersecurity giant Palo Alto Networks has completed its acquisition of Console, a startup specializing in AI-driven IT support automation. The deal, valued at $500 million in cash and stock, was officially confirmed by both parties, though financial details remain undisclosed.

Founded in 2024, Console develops AI agents capable of automating routine IT support tasks, including password resets, corporate application access (such as Figma and Miro), and resolving common technical issues without human intervention. Notable clients of Console include Ramp, Flock Safety, and Scale AI.

The integration of Console’s technology into Palo Alto Networks’ Cortex platform will significantly enhance cybersecurity automation capabilities. As noted by Palo Alto CEO Nikesh Arora, Console’s AI agents will provide Cortex with the "hands and feet" needed to deliver fully autonomous enterprise security solutions.

This acquisition marks Palo Alto Networks’ seventh purchase in 2026, following previous deals such as the $3.35 billion acquisition of Chronosphere and the $400 million purchase of Koi. These moves reflect Palo Alto’s strategy to expand its portfolio in observability and cybersecurity. Before the acquisition, Console was valued at $157 million by investors, including Thrive Capital and DST Global.

Common questions

What is Console and what does the startup do?: Console is an AI-driven startup that develops agents to automate routine IT support tasks, such as password resets, application access provisioning, and troubleshooting common issues.
Why did Palo Alto Networks acquire Console?: Palo Alto Networks aims to integrate Console’s AI agents into its Cortex platform to enhance cybersecurity automation, including threat analysis and neutralization using AI.
How much did Palo Alto Networks pay for Console?: The acquisition of Console is valued at $500 million, including cash and stock. Prior to the acquisition, Console had raised $29 million from investors like Thrive Capital and DST Global.

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