Philips Fixes Critical Bug in Hue Bridge Pro That Bricked Devices

Philips has released an update for its Hue Bridge Pro smart hub, addressing a critical bug that caused devices to become completely unresponsive. The issue emerged after firmware version 2071353020 was released in early June and affected a small number of users—fewer than 100 devices globally.

According to the official description, the bug occurred when users disabled automatic updates for extended periods before attempting a manual firmware installation. As a result, the hub entered an unrecoverable state and stopped functioning. Notably, not all users with the same firmware version experienced the issue.

The new update (version 2071401010) is now being distributed to Hue Bridge Pro owners. Philips has not disclosed details about the root cause of the bug, but the changelog confirms the issue has been resolved. For affected users, this update is a long-awaited fix, as previously, devices had to be replaced or sent for repair.

It’s worth noting that disabling automatic updates is a common practice among smart hub owners, as minor updates sometimes lead to unexpected glitches. However, in this case, this precautionary measure became the cause of a serious problem.