ChatGPT Outage: Login and Chat Access Issues Reported
Photo: BleepingComputer
Quick answer
ChatGPT and OpenAI API experienced a global outage, preventing users from logging in, registering, or loading chats.
On August 19, ChatGPT users faced a major outage disrupting core service functions. Login attempts, new user registrations, and chat loading all failed, with chats stalling at the loading animation stage. The issues began around 3:00 AM Moscow time and affected users globally.
The outage also impacted Codex and the OpenAI API, with 12 endpoints marked as problematic on the service status page. OpenAI confirmed the incident and is actively working to resolve it. As of publication, service access remained restricted, and the incident status was labeled as "identified" on OpenAI’s website.
Users reported errors when attempting to send messages in ChatGPT, citing exceeded simultaneous request limits. OpenAI has not yet disclosed details on the outage’s cause or recovery timelines.
Common questions
- Which OpenAI services are affected by the outage?
- The outage impacted ChatGPT, Codex, and parts of the OpenAI API. Users report issues with login, registration, and chat loading.
- When did the ChatGPT outage begin?
- Problems started around 3:00 AM Moscow time on August 20. OpenAI confirmed the incident and classified it as ongoing.
- How long might recovery take?
- No exact timeline has been provided, but OpenAI is actively addressing the issue. Recovery time depends on the problem's complexity.
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