Petlibro Smart Feeders Outage Leaves Pets Without Food
Photo: The Verge
Quick answer
A cloud service outage disrupted Petlibro smart feeders and other pet devices, causing scheduled feeding tasks to fail.
Petlibro experienced a major technical outage, causing its smart pet devices to fail in executing scheduled tasks. Users report that feeders, automatic litter boxes, and water fountains are not performing as intended, including food dispensing.
The issue began on Tuesday, with numerous complaints appearing on forums, including Reddit. Petlibro acknowledged the incident, stating its team is actively restoring service. By Wednesday, the company confirmed most app functions were restored, though some users still struggle with device connectivity.
The outage highlights the vulnerability of smart devices reliant on cloud services. Even brief disruptions can disrupt systems critical to pet owners. Petlibro continues monitoring the situation and restoring functionality in phases.
Common questions
- What happened to Petlibro smart feeders?
- A cloud service outage caused devices to stop performing scheduled tasks, including automatic food dispensing. The company is working to restore functionality.
- When will devices be fully operational again?
- Petlibro stated most services are restored, but some users still face connectivity issues. No exact timeline has been provided.
- Which devices were affected by the outage?
- The outage impacted smart feeders, automatic cat litter boxes, and water fountains connected to the Petlibro app.
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