Tokyo Metro Tests New Turnstiles for Contactless Payments

Photo: ITmedia
Quick answer
Tokyo Metro has initiated a pilot project to deploy turnstiles supporting QR codes and contactless payments, addressing compatibility issues and accelerating passenger throughput.
Tokyo Metro has launched a pilot program for upgraded automatic turnstiles that expand fare payment options. Unlike traditional devices limited to IC cards, the new models accept contactless payments and QR codes, addressing the shortage of compatible turnstiles that previously caused station delays.
Passengers using alternative payment methods often faced long queues, as only a fraction of turnstiles supported these technologies. The new initiative aims to boost throughput and user convenience, particularly during peak hours. If proven successful, this solution could serve as a model for transit systems worldwide.
While the testing timeline remains unclear, a successful pilot could significantly improve passenger flow and reduce infrastructure strain in Tokyo’s metro network.
Common questions
- What payment technologies do the new Tokyo Metro turnstiles support?
- The updated turnstiles accept contactless payments (e.g., Apple Pay, Google Pay) and QR codes, providing passengers with alternative fare payment options.
- Why were the turnstiles updated?
- Previously, only a few turnstiles supported modern payment methods, leading to queues and inefficiencies. The upgrade aims to resolve these issues.
- When will the new turnstiles be fully implemented?
- The project is currently in the testing phase. No official timeline for full deployment has been announced, but successful trials may expedite the process.
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