WhatsApp* Introduces AI Filter to Combat Scammers

Photo: The Verge
Quick answer
Meta has integrated WhatsApp* with the Scam Alert AI system to automatically detect fraudulent messages. Users receive in-chat warnings, can block senders, or mark chats as trusted to disable alerts.
Meta has launched a new security feature in WhatsApp* that leverages artificial intelligence to identify fraudulent messages. Dubbed Scam Alert, the tool automatically scans incoming messages and discreetly warns users about potential threats without alerting the sender.
When suspicious content is detected, an in-chat notification appears, offering options to block the sender, report the message, or continue the conversation. If users believe the system made an error, they can mark the chat as trusted—after which no further warnings will appear in that thread. WhatsApp* also encourages users to share the last five messages from a chat to enhance the algorithm's accuracy.
This feature aims to bolster user protection against phishing attacks, financial scams, and other common fraud schemes. Developers emphasize that all data is processed on the user's device, and message sharing for analysis occurs only with the account owner's consent.
* Facebook, Instagram, WhatsApp, and other Meta services are owned by Meta Platforms Inc., whose activities are recognized as extremist and banned in the Russian Federation.
Common questions
- How does WhatsApp*'s AI filter work?
- The system analyzes incoming messages to identify suspicious patterns typical of scams. If a threat is detected, users receive a discreet in-chat warning without the sender being notified.
- Can I disable scam alerts?
- Yes, users can mark a chat as trusted if they are confident in its safety. The system will then stop analyzing messages in that thread.
- How does WhatsApp* improve AI filter accuracy?
- Users can voluntarily share the last five messages from a chat to help developers refine the algorithm and reduce false positives.
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