Remote support
Emergency IT support
Your server crashed on Friday evening or the entire office lost internet access? We dispatch an engineer immediately—no waiting until Monday.
from 6 000 ₽
What you get
- On-site dispatch on the day of request
- 24/7 remote support under SLA
- Incident report provided
Common Incidents
Unavailability of 1C, domain, email, or internet.
RAID failure, disk full, or virus infection.
Post-resolution: concise report and recommendations to prevent recurrence.
FAQ
- How does this differ from a subscription plan?
- One-time dispatch for emergencies. Subscription plans include preventive maintenance, monitoring, and scheduled on-site visits.
Related services
24/7 technical support
24/7 hotline, SLA, and escalation for VIP clients.
from 8 000 ₽/mo
- 24/7/365
- AnyDesk / RDP
- Corporate knowledge base
Managed IT support
Monitoring, on-site visits, remote support, updates, and management reports.
from 18 000 ₽/mo
- On-site response within 4 hours
- Remote support
- Management reports
PC repair and maintenance
Diagnostics, dust cleaning, SSD/RAM upgrade, OS reinstall, software setup.
from 4 500 ₽
- Fixed estimate
- Original spare parts
- 30-day warranty
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