Remote support
24/7 technical support
Night shift, weekend warehouse operations, or a manager on a business trip—our engineers are available without the 'wait until Monday' delay.
from 8 000 ₽/mo
What you get
- 24/7/365
- AnyDesk / RDP
- Corporate knowledge base
Who is it for?
Retail and logistics operations requiring support outside standard business hours.
Companies without an in-house admin but with high uptime requirements.
FAQ
- Does this replace a service contract?
- Often used together: 24/7 support serves as a communication channel, while the service contract covers on-site visits and proactive maintenance.
Related services
Emergency IT support
Urgent recovery when office IT stops: network, server, 1C.
from 6 000 ₽
- On-site dispatch on the day of request
- 24/7 remote support under SLA
- Incident report provided
Managed IT support
Monitoring, on-site visits, remote support, updates, and management reports.
from 18 000 ₽/mo
- On-site response within 4 hours
- Remote support
- Management reports
PC repair and maintenance
Diagnostics, dust cleaning, SSD/RAM upgrade, OS reinstall, software setup.
from 4 500 ₽
- Fixed estimate
- Original spare parts
- 30-day warranty
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